Shipping policy

Shipping Policy

Thank you for choosing MindLabs. We are committed to processing and shipping your order as quickly as possible.

Order Processing

Most in-stock physical products are processed within 2–5 business days after your order is received. Processing times may be longer during holidays, product launches, or periods of high order volume.

Digital subscriptions and downloadable products are typically delivered electronically after your order is completed.

Shipping Methods

Shipping rates and delivery estimates are calculated at checkout based on your shipping address and selected shipping method.

Once your order has shipped, you will receive a confirmation email with tracking information, when available.

Delivery Times

Delivery times vary depending on the shipping destination and carrier. Delivery estimates are provided by the shipping carrier and are not guaranteed.

MindLabs is not responsible for shipping delays caused by weather, carrier disruptions, or other circumstances beyond our control.

Shipping Locations

MindLabs currently ships physical products only within the United States. We do not offer international shipping at this time.

Incorrect Shipping Information

Please verify that your shipping address is accurate before completing your order. MindLabs is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or you believe your shipment has been lost, please contact us within 7 days of the expected delivery date. Include your order number and photos of any damaged items so we can assist you.

Questions

If you have questions about your order or shipping, please contact us at:

Email: info@exploresupport.com